To your address
Home or workplace
Enter the recipient’s full name, street, building details, postcode and city. Use a phone number the courier can reach.
Speedy and Econt for supported Bulgarian addresses.
Shipping
Your card.On its way.
Delivery options and prices are shown at checkout before you place an order.
From your design to your door
Made for you. Then delivered.
Production and courier transit are two separate steps. Allow time for both.
Choose your delivery
At your door. Or on your route.
Choose from the services available for your destination at checkout. Your delivery charge is shown before you place the order.
At a pickup point
Office or locker
Select the exact courier office or locker at checkout. Check its opening hours and the collection instructions in the courier notification.
Available pickup points depend on your courier and destination.
Across borders
International delivery
Enter your destination to see the available services. If your address is not supported, contact us before ordering.
Allow for local holidays and possible customs processing.
Delivery
From your design to your door
Production time
Custom cards enter production after the design and order details are approved. Plain stock items may ship faster. Contact support before ordering if your deadline is important.
Delivery timing
Delivery estimates depend on the chosen courier, destination, holidays, customs, weather, and office availability. A delivery estimate is not a guaranteed delivery date.
Tracking
A tracking number is sent when the courier accepts the parcel. Once it ships, the courier tracking page is the source of truth for its location and pickup availability.
The final handoff
When your card arrives.
Take a moment to check your parcel and card, then make it yours.
Check the parcel
If anything looks damaged, photograph the packaging and the card and contact support with your order number.
Keep the details
Keep your order confirmation and packaging while you check that everything is as expected.
Get ready to connect
Follow the setup guide, review your digital profile and test your first tap.
Delivery questions
A few things worth knowing.
Can I change the delivery address?
Contact support as soon as possible with your order number and the correct details. Once the parcel is with the courier, an address change may not be possible.
Why hasn’t my tracking updated?
Tracking begins when the courier accepts the parcel. Check the courier’s latest scan and delivery estimate; if the parcel appears delayed, send support your order and tracking numbers.
What if I miss the delivery?
Follow the courier notification for redelivery or collection. Pickup deadlines and opening hours depend on the selected courier and location.
Do production and delivery take the same time?
No. Custom production starts after design and order approval; courier transit follows dispatch. Contact us before ordering for an event or other fixed deadline.
Have a date in mind?
A meeting, an event, a fresh start. Contact us before ordering if your deadline matters.